Help center

Answers for Android users unlocking AnimeID’s full power.

Need to sync devices, refresh schedules, or manage collectible keys? Start with the quick topics below or email animein.mail@gmail.com.

Account & data

Request removal of your AnimeID account

If you want us to delete your AnimeID account and erase the personal data tied to it, follow the Google Play compliant steps below. The request will remove saved favorites, watch history, collectible keys, and any other identifiers associated with your Google sign-in.

  1. Send an email to animein.mail@gmail.com with the subject line “Account Deletion Request”.
  2. Include the Google account you use in the app Settings → Manage Account so we can confirm ownership.
  3. Optional: share the reason for deletion to help us improve. This part is not required.

We confirm every request within 48 hours and complete the deletion within 7 business days unless law requires a longer retention. You’ll receive a confirmation email once the wipe is finished.

Start deletion request

Getting started

  • Install AnimeID from Google Play or sideload the APK beta.
  • Sign in with Google to sync favorites, history, and schedule.
  • Tap the carousel cards to queue or favorite trending series.

Keys & rewards

  • Earn one collectible key per day by watching reward ads.
  • Spend keys to unlock locked episodes or gift them to friends.
  • Track your balance inside any show’s detail screen.

Need more help?

Contact animein.mail@gmail.com with device model, OS version, and screenshots. We usually reply within one business day.